All products are covered by the Danish Sale of Goods, giving you 24 months to complain about an item.
This does not include defects caused by improper use, faulty maintenance or general wear.
In case of a complaint or a missing delivery, please contact hello@colorcable.com including your order number, images of the claim and a description.

Return & exchange
Colorcable accepts returns of any unwanted items free of charge within 30* days for a refund or replacement. We are only able to offer a replacement if the item is in stock. If you change your mind about an unused item you’ve bought in the last 30 days, simply return it in its packaging.

Send the package to:

Colorcable ApS
Ved Andebakken 7, 1. tv.
2000 Frederiksberg

Goods must be returned unused and in same condition as when received. Once we have received the product and accepted the return, we will refund the payment to the credit card on which the product were purchased. This is to prevent illegal use of stolen credit cards.