FAQ

FAQ:

Where are ColorCable products made?
The ColorCable collection is designed and engineered by our Creative Director in collaboration with ARDE Design Studios in Copenhagen. The production facility is located in China.

What materials are Colorcable products made from?
The ColorCable Model 3 consists of an extionsion cord and a cable. The extension cord is produced with ABS-plastic, whereas the cable is produced with PC and ABS plastic. The complete Model 3 consists of 30% recycled plastic materials in total.

How long is the cable on Model 3?
The length of the cable is 2.5 meters.

What are the electrical specifics of the Model 3?
The Model 3 comes with the Type K standard, which is the standard socket in Denmark. The plug is compatible with the Type K and C sockets. Moreover, the electricity performance is 230V / 10A.

Where can I purchase the ColorCable collection?
The ColorCable collection is offered online through our webshop. Visit www.colorcable.com to view our collection.

I have not received my order confirmation after placing an order. What do I do?
If you have placed and order without getting an order confirmation, please start by checking your spam filter. If you still cannot find your order confirmation, please write us an email to [email protected]

I have placed an order, but I want to change/cancel it. What do I do?
As all orders are processed automatically to our logistic department, we might not be able to cancel or change it before the product has been shipped. If you want to change or cancel an order, please send us an email to [email protected] as soon as possible, and we will do our best to meet your demands. Please also note, that ColorCable offers 30 days of full return on all products. You can read more about Shipping and Returns by visiting https://colorcable.dk/shipping-and-returns/